RMA Tracking for Transfers — Transparent & Tamper-safe
Log missing, damaged, or rejected items per variant, per transfer.
Recoveries safely return stock; locks prevent double-restocking.
A simple way to track discrepancies that actually happen
Transfers aren’t perfect. Things arrive short or damaged. RMA records every discrepancy per variant so you can reconcile confidently.
It’s transparency, traceability, and accountability — baked into your inventory.
Accurate stock, fewer disputes, no spreadsheet drama
Teams see expected vs. received, create an RMA in seconds, and, when items are recovered, return them to stock without risking double-counting.
- Per-variant, per-transfer logging
- Shopify-aware updates
- Immutable after return-to-stock
What you get with RMA tracking in iSmartSync
- Record missing/faulty per variant, per transfer
- Link to the exact transfer log
- Locks after return-to-stock to prevent edits
- No double-restocking possible
- See expected vs. received quantities
- Flag discrepancies immediately
- Recoveries return stock accurately
- Shopify unassigned levels restored
- Who, when, what — fully logged
- Reasons for missing/faulty recorded
- Discrepancies in transfers
- Retail returns with the same rigor
From discrepancy to clean reconciliation
- Create RMA when received ≠ sent (missing/faulty)
- RMA stores variant, transfer, quantities, reasons
- If recovered/accepted: mark return-to-stock
- System restores inventory (incl. Shopify unassigned)
- Locks prevent later edits that could double-count
10 sent → 8 received (1 faulty, 1 missing)
Mark 1 faulty and 1 missing. An RMA is auto-created per variant. If the missing unit is found, return-to-stock updates counts safely — no manual math.
FAQs
Lost, damaged, or mismatched quantities in transfers create inventory and reporting errors. RMA brings transparent logging and accurate corrections.
No. Once returned to inventory, those fields are locked to protect data integrity.
Variant, transfer reference, missing and faulty quantities, and a flag/amount for any returned-to-stock recovery.
Yes. Recoveries can restore unassigned stock, keeping e-commerce counts aligned.
Make transfers accountable — and inventory accurate
Log discrepancies per variant, recover stock safely, and keep Shopify aligned — all with built-in protections.