Multi-Level User & Staff Management
iSmartSync • People
Multi-Level User & Staff Management
Invite staff, assign roles and locations, map to branches/counters/shifts, and track actions with audit logs—everything in one place.
HOW IT WORKS
Invite → Assign role → Map to branch/counter/shift → Track activity
Members are your operational identity layer. Link staff to locations and shifts so actions, sales, and sensitive operations always have a clear owner.
MEMBERS & STAFF
Multi-level user management—roles, access, and accountability
Invite staff, assign roles, map them to branches, counters, and shifts—then track “who did what” with audit logs. Designed for multi-branch retail teams.
One dashboard for your entire team
Add & invite team members
Invite by email or phone, set role on the spot, and keep profiles editable as your organization grows.
Mapping
Branch • Counter • Shift linking
Assign members to branches, counters, and shifts so sales and activity tie back to the right person, place, and schedule.
Roles
Granular permissions
Control which pages and actions a user can access—refunds, stock edits, exports, approvals—based on role.
Audit logs
“Who did what” history
See edits to profiles, role changes, overrides, and sensitive actions with clean audit trails.
“Built for operational clarity”
“Map members to shifts and counters so every sale, action, and register activity stays traceable—across branches.”
— iSmartSync workforce management
Turn setup into a clean workflow: Branch + Counter + Shift → Member assignment
Once branches/counters/shifts are defined, assign members to the right place and schedule. This keeps operations organized and improves accountability across the POS.
Why teams love iSmartSync workforce management
Fast onboarding, role-based safety, shift/counter mapping, and audit logs—built for growing retailers.
Centralized staff profiles
All employee identity and operational mapping in one place.
- Editable profiles & status control
- Branch mapping for multi-location teams
- Unified member directory for managers
Shift & counter mapping
Tie activity back to a person, a counter, and a shift window.
- Assign counter(s) to members for clarity
- Attach shift(s) so scheduling stays aligned
- Better end-of-day traceability & reviews
Role-based access control
Give the team the access they need—nothing more.
- Page visibility + action-level permissions
- Approvals for sensitive operations
- Cleaner compliance and fewer mistakes
CORE CAPABILITIES
Retail operations built on real movement
iSmartSync is a Shopify-dependent POS that tracks inventory the way stores actually work — across counters, branches, and online orders.
Shopify ↔ POS real-time handshake
Shopify creates online orders. iSmartSync controls in-store sales and physical stock movement. Both update each other live — no syncing delays, no duplicate inventory logic.
Explore Shopify handshakeMovement-based inventory system
Stock updates only when items are sold, packed, transferred, or returned — never when an order just appears online.
Explore inventory logicPOS-driven Shopify order fulfillment
Process online orders from POS — pack, dispatch, return, or exchange items with full branch context and inventory safety.
Explore order fulfillmentMulti-branch stock control
Each branch maintains its own stock, transfers, and audit trail — mapped cleanly to Shopify locations without breaking counts.
Explore branch managementReal-time sales across counters & online
Track POS counter sales and Shopify orders together — with live stock impact and unified reporting.
Explore real-time salesReturns, exchanges & RMA logic
Handle cancellations, refusals, and returns without inventory mismatch — restock only when goods physically come back.
Explore returns & exchangesAI-powered retail analytics
AI analyzes real sales and stock movement to highlight trends, slow-moving items, and operational risks — not guesses.
Explore AI analyticsProduct, variant & barcode system
Import products from Shopify, manage variants, and generate barcodes instantly — no spreadsheets required.
Explore barcode systemAudit-ready analytics & reporting
Every sale, movement, and adjustment is traceable — know who did what, where, and when.
Explore analyticsWORKFORCE CONTROL
Right access. Right location. Full visibility.
Onboard staff, map them to branches/counters/shifts, and keep operations protected with role-based permissions and audit logs.
In seconds
Email/phone invites with editable profiles.
Permissions
Pages + actions + approvals, per role.
Accountability
Audit trails and mapping to counters/shifts.
How to connect Shopify with iSmartSync POS
Authorize once. iSmartSync stays connected to Shopify across inventory, orders, and stores.
Authorize Shopify
Securely connect your Shopify store. Products, variants, customers, and orders sync automatically.
Book a demoImport locations & create branches
Fetch your Shopify locations and map them to physical branches. Each branch maintains its own stock.
See location setupImport products & prepare inventory
Bring products directly from Shopify — variants, pricing, and stock — without spreadsheets. Conflict-aware imports keep inventory clean and aligned.
See product importFAQ
Members & Staff FAQs
Quick answers about onboarding, mapping, permissions, and audit trails.
Members & Staff
Give your team the right access—no more, no less
Invite staff
Manage roles, map members to branches/counters/shifts, and protect sensitive actions with approvals and audit logs.
