Centralized POS Customer Profiles that drive repeat sales
POS CUSTOMER MANAGEMENT
Centralized POS Customer Profiles that drive repeat sales
Enhance your customer experience with iSmartSync’s powerful Customer Profile Management System. Designed for modern retail, this POS-integrated solution helps you manage customer data, segment audiences, and track purchase history—all in one place. Easily import and export customer details from Shopify, assign tags and loyalty points, and personalize offers to boost retention and repeat sales. Whether you run a single store or multiple outlets, iSmartSync gives you complete control over your customer relationships with real-time insights and automation.
CUSTOMER WORKFLOW
Import. Organize. Reward. Market.
Keep customer data clean and actionable—so your staff can serve better and your marketing can target better.
CUSTOMERS
POS Customer Profile Management System
Centralize customer profiles, tags, segments, loyalty points, and purchase history. Import from Shopify, upload CSVs, and export enriched profiles back—clean, deduplicated, and ready for campaigns.
One clean profile for every customer
1 View
Centralized customer records
See contact details, tags, groups, loyalty balance, and purchase history in one place—no spreadsheets.
Import & export without duplicates
Pull customers from Shopify or push enriched profiles back. De-duplication matches by Shopify ID, email, or phone to keep data tidy.
Tags
Tagging, groups & segments
Organize customers as VIP, Wholesale, High-Value, New, or custom groups—then filter by city, spend, and last purchase.
Loyalty
Points tracked automatically
Earn and redeem points at checkout. Balances and eligibility stay visible for staff and customers.
“Customer principle”
“If the profile is clean, marketing is easy—because offers go to the right people.”
— iSmartSync customer rule
A POS customer management system built for Shopify-connected retail
iSmartSync centralizes customer profiles for your POS with tags, groups, segmentation, loyalty points, and purchase history. Import customers from Shopify (or CSV), keep data clean with de-duplication, and export enriched profiles back when ready. With email-ready segments and loyalty visibility at checkout, your team can personalize service and your marketing can run targeted offers—without messy spreadsheets.
Everything you need to manage customers from one dashboard
Import, organize, segment, reward, and track purchase behavior—inside your POS.
Centralized customer records
A single source of truth for every customer in your POS.
- Unified profile: contact + tags + notes + history
- Purchase behavior visible at a glance
- Works for single-store or multi-outlet operations
Shopify customer import & export
Move customer data between Shopify and POS without mess.
- Import from Shopify with de-duplication checks
- CSV upload with field mapping (name/phone/email)
- Export enriched profiles back to Shopify when ready
Segmentation + loyalty for retention
Turn customer data into repeat sales with targeted offers.
- Tagging, grouping, and segmentation tools
- Loyalty points tracking + redemption visibility
- Email-ready lists for campaigns and promos
CORE CAPABILITIES
Retail operations built on real movement
iSmartSync is a Shopify-dependent POS that tracks inventory the way stores actually work — across counters, branches, and online orders.
Shopify ↔ POS real-time handshake
Shopify creates online orders. iSmartSync controls in-store sales and physical stock movement. Both update each other live — no syncing delays, no duplicate inventory logic.
Explore Shopify handshakeMovement-based inventory system
Stock updates only when items are sold, packed, transferred, or returned — never when an order just appears online.
Explore inventory logicPOS-driven Shopify order fulfillment
Process online orders from POS — pack, dispatch, return, or exchange items with full branch context and inventory safety.
Explore order fulfillmentMulti-branch stock control
Each branch maintains its own stock, transfers, and audit trail — mapped cleanly to Shopify locations without breaking counts.
Explore branch managementReal-time sales across counters & online
Track POS counter sales and Shopify orders together — with live stock impact and unified reporting.
Explore real-time salesReturns, exchanges & RMA logic
Handle cancellations, refusals, and returns without inventory mismatch — restock only when goods physically come back.
Explore returns & exchangesAI-powered retail analytics
AI analyzes real sales and stock movement to highlight trends, slow-moving items, and operational risks — not guesses.
Explore AI analyticsProduct, variant & barcode system
Import products from Shopify, manage variants, and generate barcodes instantly — no spreadsheets required.
Explore barcode systemAudit-ready analytics & reporting
Every sale, movement, and adjustment is traceable — know who did what, where, and when.
Explore analyticsWHY TEAMS LOVE IT
Cleaner profiles. Smarter offers. More repeat sales.
A POS customer management system built for real retail operations—Shopify-connected, segment-ready, and loyalty-aware.
Import safely
Matches by Shopify ID / email / phone to avoid duplicates.
Target better
Tags, groups, and filters for campaigns and offers.
Drive repeats
Points accrue and redeem at checkout—auto-tracked.
How to connect Shopify with iSmartSync POS
Authorize once. iSmartSync stays connected to Shopify across inventory, orders, and stores.
Authorize Shopify
Securely connect your Shopify store. Products, variants, customers, and orders sync automatically.
Book a demoImport locations & create branches
Fetch your Shopify locations and map them to physical branches. Each branch maintains its own stock.
See location setupImport products & prepare inventory
Bring products directly from Shopify — variants, pricing, and stock — without spreadsheets. Conflict-aware imports keep inventory clean and aligned.
See product importFAQ
Customers FAQs
Answers about Shopify import/export, tagging & segmentation, loyalty points, and purchase history.
Customers
Ready to turn customer data into repeat sales?
Customer Management
Centralize profiles, import from Shopify, segment with tags, and run loyalty from one POS dashboard—built for modern retail teams.
