iSmartSync

Staff Roles & Permissions that fit your store

iSmartSync • Security

Staff Roles & Permissions that fit your store

Decide who can access each part of the POS and what actions they can perform. Use quick supervisor approvals for sensitive tasks and keep a clear audit trail—so your team moves fast and your business stays protected.

Staff Roles & Permissions for Retail POS | iSmartSync
Fashion
Furniture
Cosmetics
Apparel
Men's Footwear
Kids' Clothing
Garments
Home & Office
Electronics
Toys & Games
Ladies' Footwear
Suiting
Books & Stationery
Bakeries & Sweets
Optics
Auto & Spare Parts
Fashion
Furniture
Cosmetics
Apparel
Men's Footwear
Kids' Clothing
Garments
Home & Office
Electronics
Toys & Games
Ladies' Footwear
Suiting
Books & Stationery
Bakeries & Sweets
Optics
Auto & Spare Parts

HOW IT WORKS

Create Role → Choose Access → Add Approvals → Stay Audit-Ready

Set up roles once and keep the whole team aligned. Staff get a clean UI, managers get control, and owners get peace of mind.

Roles and permissions workflow overview

STAFF ROLES

Give the right access to the right people

Create roles like Manager, Cashier, Inventory, or Custom. Control page access, action permissions, and supervisor approvals—so teams move fast while your business stays protected.

Staff roles and permissions in iSmartSync POS
Roles & Permissions

Role-based access that matches your business

Simple

Roles everyone understands

Start with common roles (Owner, Manager, Cashier, Inventory) or create your own. Each role can be tuned so staff see only what they need.

🧭Control

Page access

Show or hide modules

Control access to areas like POS, Orders, Products, Cash Logs, Reports, and Settings—so the UI stays clean and focused.

🔐

Action rules

Allow, block, or require approval

Decide who can refund, price-edit, export, or update inventory—no guesswork at the counter.

🧑‍💼

Supervisor tap

Quick approvals when it matters

Sensitive actions can request a fast supervisor approval—so you stay secure without slowing down.

Audit-friendly by default

Every key action is logged with who, what, and when.

iSmartSync security & audit trail

Keep access tight — keep work fast

Give each role only what they need: pages they can access, actions they can perform, and optional supervisor approvals for sensitive tasks. Everything stays traceable, so audits and investigations are simple.

What you can control

Page access, action permissions, supervisor approvals, and audit trails.

🧭

Page-level access

A cleaner UI and fewer mistakes for staff.

  • Show/hide modules like POS, Orders, Products, Reports, Settings
  • Keep cashiers focused on checkout
  • Reduce training time for new hires
🔐

Action-level control

Lock down the actions that impact profit and security.

  • Control refunds, exports, inventory edits, and price overrides
  • Different rules per role (Manager vs Cashier)
  • Optional approvals for sensitive actions
🧾

Audit-ready accountability

Know exactly what happened—without digging.

  • Logs capture who/what/when
  • Clear accountability by user and role
  • Confidence for finance and compliance checks

CORE CAPABILITIES

Retail operations built on real movement

iSmartSync is a Shopify-dependent POS that tracks inventory the way stores actually work — across counters, branches, and online orders.

Shopify ↔ POS real-time handshake

Shopify creates online orders. iSmartSync controls in-store sales and physical stock movement. Both update each other live — no syncing delays, no duplicate inventory logic.

Explore Shopify handshake

Movement-based inventory system

Stock updates only when items are sold, packed, transferred, or returned — never when an order just appears online.

Explore inventory logic

POS-driven Shopify order fulfillment

Process online orders from POS — pack, dispatch, return, or exchange items with full branch context and inventory safety.

Explore order fulfillment

Multi-branch stock control

Each branch maintains its own stock, transfers, and audit trail — mapped cleanly to Shopify locations without breaking counts.

Explore branch management

Real-time sales across counters & online

Track POS counter sales and Shopify orders together — with live stock impact and unified reporting.

Explore real-time sales

Returns, exchanges & RMA logic

Handle cancellations, refusals, and returns without inventory mismatch — restock only when goods physically come back.

Explore returns & exchanges

AI-powered retail analytics

AI analyzes real sales and stock movement to highlight trends, slow-moving items, and operational risks — not guesses.

Explore AI analytics

Product, variant & barcode system

Import products from Shopify, manage variants, and generate barcodes instantly — no spreadsheets required.

Explore barcode system

Audit-ready analytics & reporting

Every sale, movement, and adjustment is traceable — know who did what, where, and when.

Explore analytics

ROLES + PERMISSIONS

Secure access without slowing your store down.

Control pages and actions by role, enable quick supervisor overrides for sensitive tasks, and keep a clear audit trail—across every branch.

Pages
🧭

Show / hide modules

Keep each role focused and reduce mistakes.

Actions
🔐

Fine-grained control

Refunds, exports, price edits, inventory changes—by role.

Audit trail
🧾

Always traceable

Know who did what and when—fast investigations.

How to connect Shopify with iSmartSync POS

Authorize once. iSmartSync stays connected to Shopify across inventory, orders, and stores.

1

Authorize Shopify

Securely connect your Shopify store. Products, variants, customers, and orders sync automatically.

Book a demo
2

Import locations & create branches

Fetch your Shopify locations and map them to physical branches. Each branch maintains its own stock.

See location setup
3

Import products & prepare inventory

Bring products directly from Shopify — variants, pricing, and stock — without spreadsheets. Conflict-aware imports keep inventory clean and aligned.

See product import

FAQ

Staff Roles & Permissions FAQs

Quick answers about roles, access control, approvals, and audit logs.

Still have questions? Book a demo.

Roles & Permissions

Control access without slowing your team

Secure staff access

Create roles, set permissions, enable quick approvals, and keep a clean audit trail—across every branch.